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Hannah Fisher, Sorren Maclean and Friends at Birnam Arts
Fri 12 Aug
Hannah Fisher, Sorren Maclean and Friends | Auditorium
20:00 - 22:00
Doors Open 19:00

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Frequently Asked Questions

My Question is about...

My Booking

I haven't received my booking confirmation, how do I know if I booked tickets?

Sometimes an email platform might block our emails, which is out of our control. If you believe this has happened, please get in touch with our staff on 01350 727 674, email our Box Office at admin@birnamarts.com, or visit the Box Office when it is open: Mon-Fri, 10am – 5pm, we’ll be able to confirm if your booking has gone through.

How do I change / amend my booking?

We don’t usually change ticketed event bookings, once made. However, if you have extenuating circumstances, please get in touch with our Box Office by emailing admin@birnamarts.com or visiting the Box Office when it is open: Mon-Fri, 10am – 5pm.

Ticket Terms & Conditions

Is there a waiting list for sold out events / concerts?

We don’t usually keep waiting lists for events.

I can no longer attend a workshop / class I have booked for, Can I request a refund?

We don’t usually offer a refund. However, for smaller classes and workshops, we might be able to sell your space, in which case we would be able to refund you.

Ticket Terms & Conditions

The event / workshop I booked has been cancelled... What happens now?

If we need to cancel an event, class, or workshop, we will refund your full ticket amount. This may take a little while to reach your account, but it will happen.

My email confirmation is missing the QR code

Please get in touch with our Box Office by emailing admin@birnamarts.com or visiting the Box Office when it is open: Mon-Fri, 10am – 5pm. We will look into your booking to determine what has happened and can resend information to you.

Visiting Birnam Arts

How do I get to Birnam Arts by public transport?

The Birnam & Dunkeld Station is a 5-minute walk to Birnam Arts. You can catch a Scotrail service from Perth to Birnam & Dunkeld Train Station in 20 minutes. From the station, you’ll walk down the stairs beside the A9, under the bridge, and up the stairs on the other side at the top of Station Road, where Birnam Arts is.

What is there to do at Birnam Arts?

Birnam Arts offers a lot of fun for the whole family. From our Beatrix Potter exhibition and the Beatrix Potter Garden, attend a workshop or class, stroll through our Gallery and enjoy our latest Exhibition, enjoy a coffee, house-baked treat or lunch. With our beautiful terrace and indoor cafe, we know you'll enjoy time relaxing with family and friends or a little break for yourself.

Is there free parking at Birnam Arts?

Yes, there is free street parking outside Birnam Arts, but it is limited. We recommend considering this if you are attending a show in our Auditorium. Usually, the doors and Café Bar will open an hour before show time, allowing you to arrive and relax in our beautiful foyer before taking your seat in the Auditorium.

Parking at Birnam Arts

Do I need to pre-book tickets for events and exhibitions or can I turn up?

We recommend pre booking your tickets to save from any disappointment where an event, workshop or exhibtion has a maximum capacity. However you are welcome to purchase your tickets for theatre shows, beatrix Potter entry or to watch live music at our box office on arrival. 

Is there a coffee shop at Birnam Arts or Dunkeld?

Our Café offers a range of hot and cold drinks with freshly baked cakes, pastries and treats. We also take dietary restrictions seriously, and regularly have vegan and gluten free options available. If you aren't sure, check out the menu for the icons, or ask our friendly staff.

Café

Can I bring a dog?

Birnam Arts is happy to welcome canine family to our building. We have water bowls available outside for them. However, we ask that only service dogs accompany you into a ticketed event inside the Auditorium.

Visiting Beatrix Potter Exhibition

Do I need a ticket to visit Beatrix Potter?

You will need to have a ticket to visit our Beatrix Potter exhibition, which you can pre-book online or purchase on the day in our Gift Shop. Online tickets allow you to choose a date to visit, although they are valid for 12 months from date of purchase, if your plans change.

We have day tickets for adults, children, or family groups of 2 adults + up to 4 accompanying children (3-15 years). Children under 3 are free.

Buy tickets to Beatrix Potter Exhibition

How long does it take to visit the Beatrix Potter Exhibition?

We recommend at least 30 minutes to an hour to visit. However, families with young children may want to leave more time to be able enjoy the play activities. 

What activities are there for children in the Beatrix Potter Exhibition?

Children can enjoy a range of activities including dressing up as their favourite Beatrix Potter character, enjoy reading a selection of storybooks, playing with traditional wooden toys, stepping back in time to explore the 'Victorian School Classroom' with traditional blackboards and our role play 'Village Shop'.

'Activity Boxes' are also available which have a range of colouring and puzzle sheets along with pencils and crayons to use during your visit. There's plenty to keep the wee ones busy!

How do I arrange a group booking or school visit to the Beatrix Potter Exhibition?

We are more than happy to welcome groups or school visits to our Beatrix Potter Exhibition. Please contact our Shop Manager, Rachael, via rachael@birnamarts.com to discuss your requirements.

Performing at Birnam Arts

I'd like to perform at Birnam Arts. Who do I contact?

Birnam Arts is pleased to hear from performers and agents of performs who offer events - concerts, theatre, comedic performances or a talk aligned with our values of supporting local communities, creativity, wellbeing, and the arts.

If you would like to offer a workshop to our customers, please let us know by email the focus of your event, anticipated timing and cost, size of classes, and your background in offering such a event. Please email admin@birnamarts.com or leave a document at the Box Office, with your contact details, and one of our staff will be in touch.

Where do I go when I arrive to set up for my event?

As our incoming performers, our Performing Arts Manager, Steph Hand, will have been in touch with you, or your coordinator if you are part of a group.

When you arrive at Birnam Arts, please ask one of the staff in the Café or Box Office to let Steph know you have arrived before you start bringing your equipment inside.

I am a performer at a Birnam Arts event, do I get complimentary tickets for friends and family?

If you are a performer at an event at Birnam Arts, please get in touch with Steph Hand before you arrive.

Hiring a Venue

Can I get married at Birnam Arts?

In Scotland, a civil ceremony can take place in a registration office or anywhere agreed in advance with the registrar, that is, someone approved to conduct a ceremony.

If you are considering a ceremony in the Beatrix Potter Garden, please get in touch with the owners of the park, Perth & Kinross Council. Please note, their approval process takes a number of months.

Can I have my wedding reception at Birnam Arts?

Birnam Arts is happy to welcome couples to celebrate their special day.

We are careful not to book too many in a year to help keep that special vibe, and to allow us to continue to welcome so many of our community to their arts centre. The best way to find out if we have availability on your ideal date is to get in touch with our General Manager, James Irvine, at manager@birnamarts.com

Weddings at Birnam Arts

Can you hire a venue for a private party / event?

Yes, we have some lovely rooms available within our venue, that are ideal of hosting a celebration or unique event. The best way to find out if we have availability on your ideal date is to get in touch with our General Manager, James Irvine, at manager@birnamarts.com

Private Hire

How do I book a conference room with Birnam Arts?

The best way to find out if we have availability on your ideal dates is to get in touch with our General Manager, James Irvine, at manager@birnamarts.com

Meetings & Conferences at Birnam Arts

Can I hire the whole building for a corporate event?

Yes, we can book the whole building out for a special event. The best way to find out if we have availability on your ideal date is to get in touch with our General Manager, James Irvine, at manager@birnamarts.com

Venue Hire

How do I offer my own arts workshop with Birnam Arts?

Birnam Arts is pleased to hear from workshop providers who offer classes aligned with our values of supporting local communities, creativity, wellbeing, and the arts.

If you would like to offer a workshop to our customers, please let us know by email the focus of your workshop, anticipated timing and cost, size of classes, and your background in offering such a class. Please email admin@birnamarts.com or leave a document at the Box Office, with your contact details, and one of our staff will be in touch.

Exhibiting at Birnam Arts

What is an Artist in Residence? How do I become one?

The Artist in Residence programme has been in Pilot testing for the past two years, as we consider how we’d like to offer it.  We have offered a Studio Access Residency to artists based in Scotland the opportunity to have access to our Studios for a set period of time. In 2022, we invited artists with a focus on ecological, societal, process-based or community-based ideas to apply.

We do a call for applications periodically through the year, with applications information on our website and promoted through our social media channels and with our creative partners. We welcome applications that meet the criteria listed.

How do I exhibit at Birnam Arts? Who do I contact?

Birnam Arts is currently restructuring the application process for use of our exhibition space. We are always interested to hear from artists wishing to propose an exhibition of their work. A new Open Call for Submissions will be announced later in 2022.

Where do I go when I arrive with my artwork / equipment?

As one of our incoming exhibitors, our Arts staff will have been in touch with you, or your coordinator if you are part of a group. When you arrive at Birnam Arts, please ask one of the staff in the Café or Box Office to let us know you have arrived before you start bringing your artwork or equipment inside.

I am an exhibitor at a Birnam Arts event, do I get complimentary tickets for friends and family?

Entry to the Birnam Arts Gallery is free, when we are open. 

If you are an artist exhibiting in the Birnam Arts Gallery and we are hosting an online ‘In Conversation With’ event with you, please speak with our Art staff about your request.

If you are an exhibitor at a ticketed event hosted by another organisation using Birnam Arts as their venue, please get in touch with their organiser to confirm what your exhibitor package includes.

Map showing Birnam Arts and conference centre in Scotland

Opening Times

Box Office
Mon - Fri | 10:00 - 17:00


Cafe
Daily | 10:00 - 16:00



Birnam Arts
Station Road
Birnam Dunkeld
PH8 0DS
admin@birnamarts.com
Tel: 01350 727 674

Entrance

Welcome to Birnam Arts, a boutique multi-purpose arts, conferencing and entertainment venue.

Highlights

Pop in to the Foyer Cafe for breakfast, grab a delicious coffee with a selection of our homemade baking or enjoy a light lunch whilst browsing on the free WiFi. Wander upstairs to view the latest of our monthly art exhibitions before visiting the world of Beatrix Potter, or the Gift Shop to purchase a special gift for your loved ones or yourself!

Star Star Star Star Star

What a warm and lovely welcome for this Yorkshire author. Thank you. Birnam Book Festival, author

Rose George   |   Birnam Book Festival 2018

  • Entrance

  • Kinnaird

  • Cafe

  • Beatrix Potter

  • Shop

  • Gallery

  • Studio